Privacy Policy for The Social Box™
1. Introduction At The Social Box™, we're committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, whether you're a marketer, client, creator, or admin user.
2. Information We Collect
We collect different types of information depending on how you use The Social Box™:
Account Information: When you create an account, we collect your name, email address, company name, and payment information needed to process transactions.
Campaign Data: Admins and clients provide campaign details including influencer lists, budgets, deliverables, timelines, and performance metrics you input into the platform.
Creator Information: Creators provide profile information, upload content, and input analytics data. We also track payment information for earnings distribution.
Usage Data: We automatically collect information about how you interact with The Social Box™—login times, pages visited, features used—to help us improve the platform and understand user needs.
Communications: If you contact us with questions or feedback, we keep records of those communications.
3. How We Use Your Information
We use the information we collect to:
Operate and maintain The Social Box™ platform
Process payments and manage creator earnings
Facilitate communication between admins, clients, and creators within campaigns
Provide customer support and respond to your requests
Improve features, functionality, and user experience
Monitor platform security and prevent fraud
Comply with legal obligations
4. Data Sharing
Within the Platform: We designed The Social Box™ so each user type sees only what's relevant to them. Clients see their specific campaigns and budgets. Creators see their own content and earnings. Admins have full visibility into their operations. We don't share data beyond these intended purposes.
Service Providers: We may share information with third parties who help us operate the platform, including payment processors, hosting providers, and customer support tools. These vendors are required to protect your data and use it only for the services we've contracted them to provide.
Legal Requirements: We may disclose information if required by law, court order, or government request.
What We Don't Do: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We take data security seriously and implement industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure. While we work to protect your data, we cannot guarantee absolute security.
6. User Rights
Depending on your location, you may have certain rights regarding your data:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Delete: You can request deletion of your account and associated data, subject to legal retention requirements.
Right to Correct: You can update or correct inaccurate information in your account.
Right to Opt-Out: You can opt out of non-essential communications at any time.
To exercise any of these rights, contact us at [your contact email].
7. Cookies & Tracking
The Social Box™ uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we'll remove your data within [X days], except where we're required to retain it for legal or compliance reasons.
9. Third-Party Links
The Social Box™ may contain links to external websites. We're not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies.
10. Children's Privacy
The Social Box™ is not intended for users under 18. We don't knowingly collect information from minors. If we become aware that a minor has provided information, we'll take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy as our platform evolves or legal requirements change. We'll notify you of material changes via email or through the platform. Your continued use of The Social Box™ after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
hello@thesocialbox.co